Food & Beverages Services Online Training Quiz

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Food & Beverages Training Quiz

	Contact Info
First Name(*)	Invalid Input
Last Name(*)	Please let us know your name.
Email Address(*)	Please let us know your email address.
Phone Number	Invalid Input
Phone Number Type(*)	MobileResidentialBusiness Invalid Input
Gender(*)	FemaleMale Invalid Input
1.) Why must we deliver Courtesy, Presentation, Consistency, and Efficiency every time we interact with a guest(*)	Select OneTo meet or exceed our guests expectationsTo keep my manager happyTo get a bigger tipTo do my job Invalid Input
2.) What can you wear for an approved piece of clothing OVER your uniform(*)	Select OneAny jacket or sweaterNo outerwear is allowedPre-approved black or white piece from ProshopAny black or white jacket or sweater Invalid Input
3.) When can you expect to know your schedule(*)	Select OneWeeklyChanges each day1 week prior to end of month for next monthBeginning of the year Invalid Input
4.) What is the best way to handle an over-familiar guest (Someone hitting on you)	Select OneI have to be nice and play alongBe courteous, never respond with a wise crackA swift smack should stop his advancesNone of the above Invalid Input
5.) What is Blue Devils definition of service(*)	Select OneTo work for. To minister to. To set on a table.To deliver what someone wantsTo be kind and helpfulTo deliver ABOVE & BEYOND Guest Expectations Invalid Input
6.) When is the approved staff time to play golf(*)	Select OneWhenever I have free timeWe are not allowed to play golfMornings off the back, or after last tee timeAnytime after 2:00pm Invalid Input
7.) What is the last thing you do at the end of a closing shift	Select OneClock OutTell the proshop you are doneLock the caddy shackCount to make sure all the carts are in Invalid Input
8.) What is difference between a restaurant and other retail sales businesses(*)	Select OneRestaurants both manufacture & sell productRestaurant guests here to buy, not browseRestaurants provide hospitality;Stores: serviceAll of the above Invalid Input
9.) When serving alcohol, what is it that you must do to fulfill your “duty of care”(*)	Select OneAnything necessary so guests don't harm anyoneSuggest a taxi to someone who has been drinkingCustomers are responsible for themselvesStop serving someone who is drunk Invalid Input
10.) Which answer below is NOT the purpose of closing forms(*)	Select OneTo let your managers know job is getting doneTo let your managers know what we can improveUsed to help grade you and determine your bonusAll of the above Invalid Input
11.) What things can help me do the best job possible(*)	Select OneTeamworkCommon SenseIndividualityAll of the above Invalid Input
12.) What temperature is the danger zone for food(*)	Select One0 - 35 degrees40 - 140 degrees100 - 190 degrees-20 - 0 degrees Invalid Input
15.) What are some key things to remember for beverage cart service(*)	Select OneStay on the cart paths at all timesShould not need to come off course during shiftNever stop for service at green-meet on next teeAll of the above Invalid Input
17.) Why must we take consistent, accurate inventory counts(*)	Select OneConfirm accurate deliveries from our suppliersAccount for waste, over pour, spillageRule out theft as reason for missing stockAll of the above Invalid Input
19.) What is our current 18-hole greenfee rate including cart, before gst(*)	Select One$69.00$79.00$89.00None of the Above Invalid Input
20.) What is your primary job when it comes to guest service(*)	Select OneHave FunBe as fast as possibleConnect with our guests, develop rapportBecome friends and socialize Invalid Input
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